FAQ

**What are your shipping options?**
We offer free standard shipping on all orders within Canada and the United States. Expedited shipping options are available at checkout for an additional cost.

**What is your return policy?**
If you're not completely satisfied with your purchase, you can return unworn items within 30 days of delivery for a full refund or exchange. Please contact our support team to initiate a return.

**How do I find my size?**
Our apparel runs true to size. Please refer to the size chart on each product page for exact measurements. If you're between sizes, we recommend choosing the larger size for a more comfortable fit.

**Do you ship internationally?**
Yes, we ship internationally. Shipping costs and delivery times vary depending on your location and will be calculated at checkout.

**Can I change or cancel my order?**
You can modify or cancel your order within 2 hours of placing it. Please contact us immediately if you need to make any changes.

**What payment methods do you accept?**
We accept major credit cards (Visa, Mastercard, American Express), debit cards, and PayPal. You can also use Shop Pay for accelerated checkout.

**How long will my order take to arrive?**
Orders are typically processed within 1–2 business days. Standard shipping within Canada arrives within 3–7 business days. International deliveries may take 7‑14 days depending on your location and customs processing.

**How can I track my order?**
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number on our carrier's website to monitor your shipment.

**Do you offer gift cards?**
Yes, we offer digital gift cards in various denominations. You can purchase them from our store, and they are delivered instantly via email.

**How do I contact customer support?**
If you have any other questions, feel free to reach out through our "Contact Us" page or email support@maplestickhockey.ca. We're here to help!